Shea Global is a distribution company in Dubai that retails natural and organic products to the UAE market. We are the exclusive distributors of an amazing brand from the USA called Mitra’s Bath & Body. This brand produces a range of natural products for the body, face, and hair using shea butter and shea oil from Ghana with other unique natural ingredients.
Shipping Countries:
United Arab Emirates
Ready to ship in 1-2 business days
from United Arab Emirates
Shipping Policy
Shipping of goods will be through a reputable delivery company.
Free delivery will be provided for items over 200 Dirhams in the UAE.
Delivery will be within 2 days. Express delivery can be requested by the customer for an additional fee.
Shea Global keeps the proof of delivery receipt signed/confirmed by the registered customer.
Customer will receive payment confirmation via email at the time the payment is received by Shea Global.
Cardholder must retain a copy of transaction records and Merchant policies and rules.
User is responsible for maintaining the confidentiality of his/her account.
Refund Policy
The customer has 24 hours from placing the order of goods to report an item, goods or services ordered to be canceled/replaced and the related conditions.
The conditions under which cancellation & replacement will be allowed is if the wrong order was placed on to switch products
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card
Refunds will be issued based on the following:
The wrong product was sent by the merchant
The product is defective
The product was damaged in shipping
The product is tampered
No refund will be issued on opened or used products.
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